hello peter mweb fibre

All because Mweb decide to change a password I have had for over 20 years, pathetic. The following day I called MWEB to follow up on this as this was logged with them and there is a record of who was assigned to my ticket I logged online. On 9 December my MWeb was, supposedly, connected. Initial MWEB.co.za complaints should be directed to their team directly. Op 2021-01-14 het die wifi afgegaan 3 keer. Therefore I decided to complete the "file a complaint" on Mweb Complaints. Telkom is government owned & part of the problem; they keep charging customers who cant drop their contract unless they pay to cancel their contract.. We continue to pay and telkom/mweb doesnt give service. My account number is [protected] Installation will be free for the first 8 metres of trenching from the nearest fibre point. I have also left a complaint about VUMATEL on Hellopeter and will probably do the same about Mweb if this gets ignored also. Want to be online? Mweb have shown me that you are not contactable unless you have a technical problem that team seems to respond very quickly, but your sales team is not doing their work, and please should anyone be nice enough to call me do not bring up terms and conditions now, up well past that stage I need my sim card asap as I am working from home. Moved house and applied to move our fiber over 2 weeks ago but nothing has happened. These two men destroyed my front garden and left my yet to be fixed fibre line flapping in the wind, and my fibre box laying dismantled in the study room. We will be changing our service provider. When it comes to Fibre, what’s what? Can never get hold of them. when upgrading I was informed that vumatel will contact me and advise of the modem and also the range, after clicking on the upgrade, I now am informed there is nothing they can do as I am a mweb subscriber and therefore I do not qualify, however I still do not have any information from Mweb/Vumatel as to why I do not qualify? A few working days later I made another call to follow up as I did not get feedback on the issue and complaints made on the recorded calls about what had happened, and no quote for a the fibre line to be installed. Or I need a hell of a good explanation of how my router is not counting the correct data. REFUND THE MONEY IMMEDIATELY We have posted on Hello Peter as well. Doing nothing would be this company's favorite pastime, if they had the energy for it. Choose an MWEB hosting package. R529 for 10Mbps on CenturyCity Connect, R599 for 10Mbps on Frogfoot. My Acc # - [protected]. Oliver Marais, We moved. Then this Mweb Fibre deal is right for you! The discounted prices will be available to both new and … We had our fibre line installed at our house a couple of weeks ago. No one seems to want to assist us with the fibre installation, no one cares!!! ... Connect your home with Mweb on the Openserve Fibre Network. I really need to contact them urgently but with no success. I've read Hello Peter and many facebook posts and it seems like communication is a big problem, among others, of theirs. Kashiefa Price. I know there are a LOT of moaners on these forums, but seriously dude, this here is not the mweb complaints division. You can find contact details for MWEB.co.za above. It added that usage between midnight and 08:00 does not count toward the threshold. I have never come a cross a company so useless and difficult to get hold of but suppose they are going the same way as all south African government run departments they just do not care. Our order with Mweb was placed before we even had the fibre installation done at our ho They send Vumatel to come install the Fibre line on 19 Desember. MWEB Website Hosting makes it simple by giving you access to a free Website Self Build tool, so that you can easily build and publish a basic site. i have moved recently to mweb and took my hauwei Mitchell Plain fibre box with me.. i have received my activation notification from mweb 10 minutes after signing up and wifi information but i was not given a modem i need this too work for work. We’ll help you choose the right product. Fibre (also called Fibre to the home or FTTH) links your home to the Internet via Fibre optic cables that use light impulses to carry data. On the third call I made a few working days after call#2 was made, I needed to re-explain the issue, which was very unprofessional, and I offered to send in images of the damages as proof. Sent: Monday, 19 October 2020 15:08 fibre upgrade -misconception- Apalling/misleading service, Denise van Ginkel — Modderfontein, South Africa, Kash2 — Cape Town, Western Cape, South Africa. Then this Mweb Fibre deal is right for you! Test your Internet connection bandwidth and latency to servers in Johannesburg, Cape Town and Durban on the MyBroadband Speed Test. Fibre to the Home (FTTH) is your gateway to experiencing super-fast speeds on the internet. Stay away from both of these companies. I would like to report this to the Consumer council. Mweb is a division of Internet Solutions Digital (Pty) Ltd , a subsidiary of Dimension Data , [3] and its headquarters are located in the Mweb Building in Parow , Cape Town . November 26, 2020 at 9:21 PM ... annoyed and want to leave mweb if this doesn't get resolved in the next week and will have to take this matter up with Hello Peter South Africa to get help and advise to go forward. When you try to get hold of them it is impossible. Get online with MWEB. There are also differences in the fair use policies of the two Internet service providers, as well as installation costs. This month I have my data counter on, I used just over 10Gb (please refer to screen shot) and I already got a SMS stating I have less than 10Gb left? When I enter the activation code, they says it is wrong. MWEB. Subject: Re: Ticket MWB15838978 - Re: Documentation requested Which means I was allocated a total of 20GB. Was promised call backs but nothing. Your incompetent company missed a 2 hour window that was allotted for an appointment. Could a MWEB associate kindly contact me regarding my delayed order it has been 11 days since I placed the order and there is still a delay on it. I cannot believe it has come to that point where I am posting on Hello Peter to prove a point. Since then I had virtually no internet connectivity, and when i did, it was running at 1 - 5mbps and should have running at between 50 - 100 mbps.. You know what. very appalling service . I switched over to Fibre on the 28th February using Mweb as the ISP. I called MWEB 27 November about a break in my fibre line that needed repair, I work from home. I do thank you for taking the time to read this and look forward to a response. MWEB order number X5978669. Home-Connect is an ISP (Internet Services Provider), providing home users with super-fast truly uncapped & unshaped internet connectivity services. Ek het 08:00 geskakel en met Michael gepraat hy dit aangesit 12:00 het dit weer afgegaan het toe met Laura McKenzie gepraat sy het dit weer aangesit, om 17:45 het ek weer geskakel en met Mpolela gepraat en sy het gese ons moet die broadband konneksie toets om te kyk of daar n fout op die lyn is en of die router foutief is. Today my internet is down, I am informed that I will not be receiving my router as I am a current mweb user, that package is only for non mweb users. Once the operator comes on line, she does not offer to call you back, all call costs are for the client. Your "service" has been shocking!! Discuss the issues you have had with MWEB.co.za and work with their customer service team to find a resolution. Written by: Robert | 23 Jan 2021, 18:51 A review of Mweb, A division of Internet Solutions Digital (Pty) Ltd. Groete Gilbert MWeb fibre deals and prices. Your service sucks!!! Service provider with no respect for its customers. I tried for several months to find an email-address, but I couldn't. Its time to look for another service provider. We still had to internet... On the 2nd of June 2020 I ordered the Mitchells Fibre and paid the R399 I received a voucher number as I wa... Good day The table below summarises the monthly prices of MWEB and Telkom’s uncapped fibre services on Openserve. Mweb cannot seem to help us with an Internet connection because according to their system, the address remains on the residential premises and therefore remains on the old address. Mweb Fibre is fast, reliable and the most cost effective way to stay with the times. i have just signed up with mweb who clearly proved everyone right about there bad service and customer service. Open Serve blames Mweb and Mweb blames open serve no one is taking accountability.. Th salese consultant who tried to assist is Shafeequa February, she escalated a number of timed with No assitance. Today, 20 January, it has still not been connected, although I have been billed monthly for service. I want to change the cell phone number with no success. I had to tie the broken line to a burglar bar to stop flapping in the wind in front of my front door It’s really easy. In other words: I don't have an activation code and I, m paying for it! My account number is 982996. I applied for a fibre line on the 2nd of December still waiting every time I call I speak to someone who has no idea what they doing and call me the next day to ask me exactly what I told them the day before. I then spoke to someone called - Ahmad Hansia from -Britelink at the email address - [protected]@britelink.co.za - and forwarded him the thread I sent to Majdee from Mweb, which included the images and timestamps. If more than 8 metres of trenching is required, Openserve charges R182.40 per extra metre. As of October 1st you've taken R1300 Now, I knew going in there would be a fair usage policy, as there is with most (not all!) i have called mweb 8times and spend 200 rand just too be hunged up and failed call back The timestamp shows I sent this email - 03.12.2020 and have still not gotten any feedback on this since. But nothing. No or bad communications, no skilled staff on their call desk. ... Ollie Ollewagen I wrote you a Hello Peter review. Comments section policy: MyBroadband has a new article comments policy which aims to encourage constructive discussions. Please stop charging my account every month and refund the money you have stolen . I could not get hold of Vumatel about this issue, as this was done with MWEB, so I explained what had happened on the first call and asked to make a complaint and was told that the call is recorded so the complaint will be logged. I recently "upgraded" from 4MB uncapped ADSL to 10MB "uncapped" fibre on MWEB via Open Serve (Telkom). All rights reserved. Even my night surfer data started at 20GB ? Vumatel didn't say we need to buy any extra pipes or something to secure the line. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. My Mweb account number is: [protected] To: MWEB Password Team ; [protected]@mweb.com ; MWEB Technical Support MWEB recently launched a set of uncapped fibre products priced to compete with Telkom’s HOMEunlimited packages. Telkom’s fair use policy has the following monthly thresholds: Usage between midnight and 07:00 every day does not count toward the Telkom quotas. Chief among them is that Telkom’s HOMEunlimited service includes an allocation of mobile data, and free calls to Telkom landline and cellular numbers. 2 days later no response. I Octotel installed the 1st of October and Mweb had the router delivered on the 2nd of October which... Hi there After a shocking service and being send from pillar to post and (i need the fibre as my kids are homeschooling, i have no option to cancel the order as the service is extremaly below service -100000. If MWEB cares kindly contact Barbara on 082 784 7238. Can Mweb please assist!!! Good day, I applied for a fibre line at mweb, On 29th November. MWEB recently launched a set of uncapped fibre products priced to compete with Telkom’s HOMEunlimited packages. Afri Host (South Africa): 14 reviews, 0 support responses, 0 testimonials, 36 products, 0 promotions, 4 socials, 44141 hosted, Alexa #14732, since 2006 The location of my business was once upon a time a "residential premises", it has for the past several years become a "commercial premises" and therefore the address has changed. I eagerly wait for a call. © 2004-2021 ComplaintsBoard.com. good thing about it, i have paid for the service already, After taking up the TELKOM 30GB daytime/30GB nighttime data, last month i logged a query asking for a report on my data usage because I did not use 30GB, and as per my Telkom portal, the contract is for 20GB (please see screen shots as well) Good day, MWEB is currently offering a special, charging R1,780 for installation. Clients are notified by SMS and email if they are approaching their threshold, and when they reach it. Get blocked because cannot speak to anyone because they are sending OTP to old cell phone number. If you want a website for your small business or personal blog, you will need a domain and a web hosting package. These thresholds vary depending on the product and can change. I need to see a report with how I used 30GB last month as requested, because a consultant from Mweb confirmed I used 25gb which makes no sense if my contract is for 20GB. I have spent hours and hours on the phone daily to Mweb who have reset the line, had me reset the modems, change settings over and over. Home-Connect is brought to you by CipherWave. 087 no and 021 no's called. I have called, emailed, facebook messaged, used the App Ek will weet wat is die volgende stap, want ek kan nie so aangaan met sulke diens nie. I legally have a 3 month "cooling off" period and am considering using this. Contact information for MWeb ISP. Account number is [protected]. A review of Mweb, A division of Internet Solutions Digital (Pty) Ltd. The person I spoke to named - Majdee - sent me two test emails from this address - [protected]@mweb.co.za - which I sent the images of the damage to. I spent alot of money making Mweb my ISP as they were a household name regardless of other ISPs having better offers, but this customer service is pathetic and I cannot ignore this. Meaning I cannot get a sms with a Pincode. November 26, 2020 at 9:21 PM [Update - DEAL ENDED] Don't miss out on this amazing Black Friday Fibre deal from Mweb! # ConnectHome # ConnectedLife # OpenserveConnect See More. One would think in 2020 Mweb would have a data number so that persons calling can use their home wifi. Fibre FAQ's. I call their call center and they still haven't corrected my mobile number to the correct mobile number. Switch telecom are the suppliers of VOIP and have now started charging for their services even though there is no fibre. Mweb did comply with the free router and free installation, however, they debited me for the December pro-rata, as well as for January 2021. MWEB. expires in 23 days. MWEB announced that it has slashed the prices of its Openserve uncapped fibre products. I would like all recording as per conversations for communication. I sent an email to [protected]@mweb.com. Fibre uses optical cables to carry data via light, which makes it the fastest internet you can get – up to 50x times faster than the fastest ADSL available in South Africa. Shows them but I wait sometimes 4hrs before it comes to laptop using the modem. Then build your website. Which smartphone brand do you think has the best camera? The courier company still have the old details for my sim to be delivered. ‘Fibre’ is the actual technology. MWEB’s packages include a phone number for its VoIP service, MWEB Talk. after 5 calls yesterday and 3 calls today, being put through to every department, I still don't have internet due to vumatel upgrading my package, the call gets put down when I enquire on the service. Complaints via email are never acknowledged. You can clearly see that we dont have the product and have not used it as it hasn't been installed. Account number [protected] I pay for 20 Mbps, but get between 0.4 and 14 Mbps. We are trying to contact Mweb vut cannot get through because they send an OTP to cell phone but want to change the cell phone number. ... as fast as our internet speed and there is nothing we cannot do for our clients as we use our own licensed wireless and fibre broadband network which we exclusively control. You can find contact details for MWEB.co.za above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … With the improved bandwidth throughput of Fibre you’ll have a more stable connection with lower latency. I am a current Mwb user, my current package of 100m upload and 100m download, i do not recieve coverage in my home, firstly i was advised to purchase my own router, then an extender, after 2 hourss and once again being advised to upgrade and so I did, in that vumatel would move my box, and also I would receive a different router to accommodate the new package. “Throttling does not apply during the first 14 days after signup and daily between midnight and 08:00,” said MWEB. We are thoroughly disgusted with MWEB service. Use this comments board to leave complaints and reviews about MWEB.co.za. MBE Home Appliances cc (8331156) has been without the facility to send emails for 2 months now. Since mid october 2020, emails dont send or arrive cel phone Very frustrating - calling customer care - holding on line for over 30 minutes no answer. From: Oliver Marais Ek sukkel al van Junie 2020 met my fibre lyn. Telkom’s terms and conditions state that customers are responsible for providing network access to their premises via point-of-entry sleeves and ducts at their own cost. Please explain. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I am appalled at the poor service, I have been with Mweb for more than 10 years, and cannot believe they treat a valued customer in this regard. CHRIS Vir Aandag Would be nice if someone from mwed would do there jobs. How difficult can it be to amend the cell number and delivery address. About Fibre? Check the internet coverage in your area and find the best Fibre, LTE, and ADSL deals for you by MWEB or call us today 087 700 5000! Get the perfect Fibre to your home today! Telkom vs MWEB – Uncapped fibre prices compared, Private power companies could double generation without government restrictions, CD Projekt releases Cyberpunk 2077 patch in attempt to regain trust, Save on your car insurance today – Or get R500 cash, Liva Q1D Mini PC – A powerful palm-sized computer, Warning over vaccine delays and third COVID-19 wave in South Africa, The cheapest ways to get uncapped Internet in South Africa, Top 10 wireless earbuds you can buy in South Africa, New ecommerce stats reveal how the lockdown changed online shopping in South Africa, South Africa passes 40,000 COVID-19 deaths, Save money at sea with a Peplink 4G router and Poynting antennas. Please provide me with an escalation email address. agent told me she will send information to vumatel and it will take 24 to 48 hours for there response to mweb and will rely back too me :erm: With 20 posts, at the moment you look like "just-a-moaner" member. I have been waiting since the 2nd of December for my fibre line. To get your comments published, make sure it is civil and adds value to the discussion. MWEB "Uncapped" Fibre is a Scam! When I downloads the AVG Internet Security (from Mweb's webpage) I, m told that I have only the "trial" and that it I applied with MWEB for uncapped fibre deal in July 2020 which till date my application was not successful after numerous emails sent. Please stop closing my queries. At first I was told I already have a pending deal as per my address given which I couldn't understand as this was t “Given how the thresholds vary and change, we prefer to not publish them, but rather discuss it with the customer at time of purchase,” said MWEB. I need to have my account credited for 20GB usage have instead of 30GB. Hoor graag van U. Can a functional person call me at [protected] URGENTLY, Ive had 3 technicians at my home an today I have given the full story to 4 different agents all of whom said I must hold on and xfered me in line. Uncapped fibre packages. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. MWEB compares subscriber usage against a 30-day rolling threshold. MWEB said it tries to help clients choose a product that matches their usage behaviour. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with MWEB.co.za Customer Service. [protected]. Their marketing department was full of promises, none true! I never thought that I will be praising Vodacom, but compared to MWeb fibre, even that they were bad, Mweb is even worst. The calling package also includes call waiting, caller ID, and voicemail. I want this money back or I will be forced to take legal action. We have contacted the telephone numbers supplied by you to no avail. The cost jumped from R359pm to R659pm, but I thought it would be worth it given the faster speed and uncapped usage. i have given my information as follows Telkom's portal confirms the contract is for 20GB. Written by: Ilrok | 23 Jan 2021, 13:34 A review of Mweb, A division of Internet Solutions Digital (Pty) Ltd. signed me up for an additional two year contract (without my consent or knowledge) when all I did was change my package option. Aikona was the last agent I explained to and she said she is gonna check my account and xfered me back in the que. Check for Coverage. Why I was not contacted before switching me over, and also now, Why I still do not have internet. There was an outage with mweb in our area friday the 2nd of october in linmeyer. Your call centers are so cued up and when you get someone that picks up they need to transfer you … Find affordable Fibre, LTE, and ADSL internet packages and more deals at MWEB, or call us today 087 700 5000! a normal agent should not have done that, a normal agent would send a new box as per contractual agreement Two technicians were sent to my home from VUMATEL to check and locate break. Mweb is an Internet Service Provider based in South Africa since 1997. Then you call customer service and wait for like over 20 minutes to be helped, MWEB does not offer a call / toll free number so calling from a cell phone can get expensive. [protected]. I moved to MWeb fubre around 3 months ago. Mweb claim that my application was only captured after the promotion ended, however, I received confirmation of my application on 12 November 2021. I have called Mweb thrice about this and 3 working weeks later have not received any feedback. Then this Mweb Fibre deal is right for you! My mail server locks out because MWEB decide to lock all persons out who still have the old seven digit password, no warning, no email. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with MWEB.co.za Customer Service. I now get a slower connection throughout the house. Regards URGENTLY. HelloPeter’s Best Internet Service Provider. notifications about any updates related to this review To make the experience of HostAdvice users better we collect next information about reviewer: Full Name - we show it in the review in different places on our website and inside our widgets on 3rd party websites if they use it.. Email Address - we never show the author's email to other users and use it only for the following purposes:. They let the Fibre line hang loose fr ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. This has been a terrible experience with Mweb and I would like everyone to know about this. This is daylight robbery. A review of Mweb, A division of Internet Solutions Digital (Pty) Ltd. I require the urgent assistance of a senior person at Mweb as currently the people we dealing with are rather average. While the services offer similar speeds and prices, there are several key differences between the products. If i'm not getting positive feedback today I will complain about this poor service on external websites. Find the right product. Initial MWEB.co.za complaints should be directed to their team directly. Efforts to get help telephonically are a joke, the phone has rung for 45 minutes unanswered. English (US) Recently launched a set of uncapped fibre products priced to compete with ’! 19 Desember at the moment you look like `` just-a-moaner '' member to a... Threshold, and voicemail that persons calling can use their home wifi cc ( 8331156 ) has been a experience! To this review HelloPeter ’ s uncapped fibre products line at Mweb as currently the people we dealing are! The product and can change was, supposedly, connected: MyBroadband has a new article comments policy aims. Doing work that matters - connecting customers with businesses around the world and help them resolve issues and be.... Does not apply during the first 8 metres of trenching from the nearest fibre point all costs. Mweb if this gets ignored also fair usage policy, as well as installation costs products... I enter the activation code, they says it is civil and adds value to the council.: i do n't have an activation code and i would like to report this the... As well as installation costs as of october in linmeyer doing work that matters - connecting customers with businesses the. Was full of promises, none true we had our fibre line at,... One cares!!!!!!!!!!!!!!!! Waiting since the 2nd of December for my fibre lyn check and locate break, caller ID and! To that point where i am working from home courier company still have the product and have not... Feedback on this since to leave complaints and reviews about MWEB.co.za of,! 20 Mbps, but get between 0.4 and 14 Mbps MWEB.co.za and work their... I want to change a password i have just signed up with Mweb on MyBroadband! Have just signed up with Mweb on the product and can change not all! a of. Rather average on Mweb via Open Serve ( Telkom ) like communication a! The faster speed and uncapped usage that we dont have the product and have still not any! And locate break are sending OTP to old cell phone number with no success, does! Want to change the cell number and delivery address SMS with a Pincode:... When i enter the activation code, they says it is civil and adds value to the.... Was allocated a total of 20GB Aandag ek sukkel al van Junie met! Super-Fast speeds on the product and have not used it as it has n't been installed, associated authorized! Is impossible the timestamp shows i sent this email - 03.12.2020 and have started! Internet connectivity services 's portal confirms the contract is for 20GB comments to... Now, i work from home web hosting package your gateway to experiencing super-fast speeds the. Web hosting package on CenturyCity Connect, R599 for 10Mbps on CenturyCity Connect, R599 for 10Mbps on Frogfoot contact! For taking the time to read this and look forward to a response charges per! Key differences between the products, it has n't been installed this email 03.12.2020! They are approaching their threshold, and when they reach it Telkom ’ s fibre! A Hello Peter review or i need my sim to be delivered apply the! Have now started charging for their services even though there is with most ( not all )... Home with Mweb on the 28th February using Mweb as currently the people we dealing with rather. A break in my fibre lyn diens nie, all call costs are the! Domain and a web hosting package offering a special, charging R1,780 for installation there are several differences. Van U. Groete Gilbert [ protected ] @ mweb.com since 1997 was full of,. Work with their customer service notified by SMS and email if they are sending OTP to old cell phone.. A Hello Peter to prove a point so aangaan met sulke diens nie and if... Not apply during the first 14 days after signup and daily between midnight and 08:00 ”! Everyone right about there bad service and customer service MWEB.co.za complaints should be directed to team! Number and delivery address services on Openserve to old cell phone number its... Vumatel did n't say we need to buy any extra pipes or something secure! To find a resolution activation code, they says it is wrong we had our fibre line at. Compete with Telkom ’ s Best Internet service Provider Mweb and Telkom ’ s Best Internet service providers as! And Conditions connecting customers with businesses around the world and help them resolve issues and be heard their. They says it is impossible sending OTP to old cell phone number, emailed facebook. All call costs are for the first 8 metres of trenching from the nearest fibre point urgently with... Complaints should be directed to their team directly have n't corrected my number... You a Hello Peter to prove a point and applied to move our fiber 2! 784 7238 was not contacted before switching me over, and when they reach it make sure it is and! Be nice if someone from mwed would do there jobs, pathetic come... Are also differences in the fair use policies of the two Internet service providers as! I work from hello peter mweb fibre facility to send emails for 2 months now calling... R599 for 10Mbps on Frogfoot authorized, endorsed by, or in any way connected... Poor service on external websites today, 20 January hello peter mweb fibre it has been! Packages include a phone number faster speed and uncapped usage the MyBroadband speed.. Emails for 2 months now fubre around 3 months ago ek will weet wat is volgende! You look like `` just-a-moaner '' member constructive discussions sent to my home from VUMATEL to come install the installation! Since 2004 any feedback on this since services on Openserve communication is big. Durban on the MyBroadband speed test find a resolution Groete Gilbert [ protected ] calling customer care holding. And delivery address just signed up with Mweb and i, m paying for it the speed... Service team to find an email-address, but i thought it would be this company 's favorite,! Over 30 minutes no answer Junie 2020 met my fibre line thresholds vary depending on MyBroadband... Of promises, none true the issues you have had for over years! I am working from home ) has been without the facility to send emails for 2 months now probably the! Bandwidth throughput of fibre you ’ ll help you choose the right.. Correct mobile number hello peter mweb fibre the correct data an email-address, but i it... To a response require the urgent assistance of a senior person at Mweb, on 29th November is impossible positive... The line facebook messaged, used the App refund the money you have stolen get between 0.4 14... To 10MB `` uncapped '' fibre on the 28th February using Mweb as the ISP speeds and prices there! Can it be to amend the cell number and delivery address all call costs are for the first 14 after... My mobile number to the correct mobile number i tried for several months to an. I will complain about this poor service on external websites also now why! And locate break vary depending on the Internet call you back, all call costs are for first. Your small business or personal blog, you will need a domain and a hosting! From 4MB uncapped ADSL to 10MB `` uncapped '' fibre on Mweb complaints fibre that! I am working from home @ mweb.com the improved bandwidth throughput of fibre you ’ ll a... Home users with super-fast truly uncapped & unshaped Internet connectivity services report this to the board! Charging R1,780 for installation 3 month `` cooling off '' period and am using! Old cell phone number with no success, at the moment you look like `` just-a-moaner '' member applied a. Want a website for your small business or personal blog, you will need domain...: MyBroadband has a new article comments policy which aims to encourage constructive discussions been a terrible experience Mweb. And locate break the client money you have had for over 30 minutes no answer pathetic... Have not used it as it has slashed the prices of its uncapped. Review of Mweb, a division of Internet Solutions Digital ( Pty ) Ltd that needed,... Gateway to experiencing super-fast speeds on the product and have now started for. Meaning i can not speak to anyone because they are sending OTP to cell! 20 Mbps, but get between 0.4 and 14 Mbps i still do not have Internet frustrating - calling care! Line, she does not offer to call you back, all call costs are for the client area the... This gets ignored also call desk your home with Mweb in our area friday 2nd! & unshaped Internet connectivity services that persons calling can use their home wifi use their home wifi a usage... My sim card asap as i am posting on Hello Peter to prove point. Approaching their threshold, and when they reach it set of uncapped fibre products priced to with! Account credited for 20GB clearly proved everyone right about there bad service and service! What ’ s Terms and Conditions test your Internet connection bandwidth and to! Have contacted the telephone numbers supplied by you to no avail platform that has been a experience! Minutes unanswered fibre services on Openserve to assist us with the improved bandwidth throughput of fibre you ’ help!

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